Sales and Shipping Policy
Important Information regarding sales of artwork or merchandise from www.bethanyneckartist.com
For all sales or orders Bethany requires clear and current communication. An active mobile number and email address from each visitor when a purchase is made, is necessary to arrange a postal delivery or agreed pick up (date, time and address for collection.) Bethany will be in touch if there are any questions or issues.
For exhibition art works or merchandise to be ‘picked up’ please arrange for collection of goods from Bethany’s studio in SA, within three months of the transaction or sales date.
The Unclaimed Goods Act 1987 applies to art work or goods that have remained uncollected or are returned to my studio (or postal address), due to being ‘undeliverable’ for any reason.
The Unclaimed Goods Act applies to work left at the studio of Bethany Neck Artist and may result in the work being sold pursuant to the Act.
Bethany Neck Artist will exercise all reasonable care of the customer’s purchase (merchandise or artwork) until it is taken for delivery to Australia Post or a professional service for delivery. It is the responsibility of the new owner, after purchase, to ensure adequate and appropriate insurance is taken out for their newly purchased artwork. You should discuss any insurance issues with your insurer.
Studio Opening Hours
The artist Bethany Neck can be contacted during studio hours Monday to Friday 9.00am to 3.00pm via email.
Turn Around Time to Receive Goods
The artist's team runs the website, therefore;
Please allow up to 24 hours for a response to an email
up to 14 business days (usually within 10 business days) to receive an item from the date of purchase, as Bethany is reliant on other freight delivery services, which may result in delays especially for overseas purchasers.
I thank you for your consideration and patience.